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Overview

Bar and Waiting Team Member

Be part of the big moments! Fancy working in a social, lively, rewarding space where no two days are ever the same?

As a team member you’ll gain more people, marketing and operational skills whilst getting paid for it!

Have you got what it takes?
There’s no doubt about it, Bar and Waiting jobs are fast paced, but they are also great fun. You’ll be the face of Marston’s, welcoming customers with a smile and looking after them throughout their visit. Cheerful, energetic, and enthusiastic, you love the hustle and bustle of pub service.

As part of the Bar and Waiting team you’ll:

  • Create a vibrant, welcoming atmosphere
  • Be knowledgeable when taking orders, serve – and upsell – our fantastic food and drinks
  • Be passionate about providing brilliant customer service
  • Care about the wider team, turning your hand to support wherever needed

We’re not looking for experience – although it would be great if you had some – as we’ll provide all the training, you’ll need to get you up to speed with how we like things done. What we do need are hardworking, team players bursting with personality and a passion for people.

What you get from us:
At Marston’s we’re one big family. We put our people first, which is why we offer real benefits including:

  • 20% off at all our pubs, restaurants, and hotels
  • A reliable hour’s contract, to give you the security you deserve
  • Flexible and part time hours available to work around your family or higher education
  • Great working environment - we are proud that our bars are beautifully designed with fantastic equipment providing a fun yet professional environment
  • Online discounts and cashback at popular retailers through Marston’s Rewards
  • Scope to build your career and progress through our Front of House ‘Key Holder’ training and Apprenticeship programmes (including access to our innovative app)
  • A friendly and lively environment, working alongside a passionate and diverse teammates
  • Access to Licensed Trade Charity for financial, mental, and emotional well-being support

Willow Beck
Northallerton

A day in the life...

Hi, I'm Lewis

My induction with Marston’s was tailored so I visited sites that were going to be similar to mine.

I spent time with a ‘buddy’ manager from a nearby site – he was a great guy and really honest and talked to me about the culture of Marston’s as well as the day to day running of the business.

My Area Manager, Nigel was really supportive and if he didn’t have the answer he would pull on his network of experts to support.

Induction

My induction with Marston’s was tailored so I visited sites that were going to be similar to mine. I spent time with a ‘buddy’ manager from a nearby site – he was a great guy and really honest and talked to me about the culture of Marston’s as well as the day to day running of the business.

Dedicated support

My Area Manager, Nigel was really supportive and if he didn’t have the answer he would pull on his network of experts to support, including the recruitment and training teams.

Opening a new build pub

On the opening day there was so many people coming in but I wasn’t worried as I had every type of support there to help it run smoothly. The whole board came down for a meal at my pub, the CEO and the Managing Director are really nice people and down to earth too!

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