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Overview

Team Member
Marston’s is one of the UK’s largest and most beloved pub chains and today, we operate more than 1,400 pubs, bars and hotels. Now, we’re on the lookout for Bar & Waiting Staff to join our team!

Have you got what it takes?
There’s no doubt about it, Bar and Waiting jobs are fast-paced, but they are also great fun. You’ll be the face of Marston’s, welcoming customers with a smile and looking after them throughout their visit. Cheerful, energetic and enthusiastic, you love the hustle and bustle of pub service.

As part of the Bar and Waiting team you’ll:

  • Create a vibrant, welcoming atmosphere
  • Be knowledgeable when taking orders, serve – and upsell – our fantastic food and drinks
  • Be passionate about providing brilliant customer service
  • Care about the wider team, turning your hand to support wherever needed.

We’re not looking for experience – although it would be great if you had some – as we’ll provide all the training you’ll need to get you up to speed with how we like things done. What we do need are hardworking, team players bursting with personality and a passion for people.

Are we right for you? 
From cosy locals to bustling pub-restaurants, our destination businesses serve up an award-winning selection of pub classics and innovative new dishes. What’s more, our impressive drinks portfolio combines well-known brands, like Estrella and Hobgoblin, with outstanding craft ales and beers. Add a dash of our unique Marston’s atmosphere and we have the ingredients to make every visit a fantastic experience for our customers. The same goes for our people. As one of our Bar and Waiting Team you’ll find a premium blend of fun, flexibility and opportunity alongside fantastic benefits and in-house training.


What you get 

At Marston’s we’re one big family. We put our people first, which is why we offer real benefits including:

  • Reliable hours contract
  • Flexible and part time hours
  • Access to a pension scheme
  • Childcare support
  • Award winning training and development

Pump House
Swansea

A day in the life...

Hi, I'm Lewis

My induction with Marston’s was tailored so I visited sites that were going to be similar to mine.

I spent time with a ‘buddy’ manager from a nearby site – he was a great guy and really honest and talked to me about the culture of Marston’s as well as the day to day running of the business.

My Area Manager, Nigel was really supportive and if he didn’t have the answer he would pull on his network of experts to support.

Induction

My induction with Marston’s was tailored so I visited sites that were going to be similar to mine. I spent time with a ‘buddy’ manager from a nearby site – he was a great guy and really honest and talked to me about the culture of Marston’s as well as the day to day running of the business.

Dedicated support

My Area Manager, Nigel was really supportive and if he didn’t have the answer he would pull on his network of experts to support, including the recruitment and training teams.

Opening a new build pub

On the opening day there was so many people coming in but I wasn’t worried as I had every type of support there to help it run smoothly. The whole board came down for a meal at my pub, the CEO and the Managing Director are really nice people and down to earth too!

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