Apply Now
Overview

An exciting opportunity has arisen for a Customer Service Advisor to join our friendly award winning team in Burton. This role will suit an individual who has the ability to work as part of a team in a busy environment providing excellent customer service and administrative support for Marston’s Pubs and Bars.

The role:

  • Working closely with all internal and external customer with regards to ordering and delivery process, pricing and general queries via telephone and email
  • Order taking and SAP input
  • Identifying and implementing upselling and telemarketing opportunities
  • Credit control and general administration

The ideal candidate will have:

  • A commitment to achieving and maintaining exemplary quality standards
  • A desire to sell and the confidence to do so
  • A friendly, outgoing and confident manner with excellent telephone skills
  • The ability to prioritise tasks and to progress a number of queries simultaneously
  • The ability to work well under pressure and keep to deadlines
  • Intermediate IT and system skills. Experience of using SAP would be beneficial
  • The ability to work under their own initiative

Benefits:

• 25 days annual leave plus bank holidays with the ability to buy and sell holiday
• 20% off in Marston’s pubs and accommodation through our Privilege Card
• Marston’s Rewards Programme (discounts with major retailers)
• Company Contributory Pension Scheme

Location
Burton-On-Trent
Department
Customer Services

Other jobs like this

Advertising Start Date
12 Nov 2021
Location
Burton-On-Trent
Department
Customer Services
Pub:
Boundary
Advertising Start Date
06 Dec 2021
Location
Alfreton
Department
Head Chef
Advertising Salary:
Competitive
Pub:
George Hotel
Advertising Start Date
06 Dec 2021
Location
Poole
Department
Assistant Manager
Pub:
Cherry Laurel
Advertising Start Date
06 Dec 2021
Location
Bridgend
Department
Assistant Manager
Pub:
Bell
Advertising Start Date
06 Dec 2021
Location
Shifnal
Department
Head Chef
Pub:
Cherry Laurel
Advertising Start Date
06 Dec 2021
Location
Bridgend
Department
Cleaner
Pub:
Cherry Laurel
Advertising Start Date
06 Dec 2021
Location
Bridgend
Department
Bar & Waiting Staff
Pub:
Yorkshire Rose
Advertising Start Date
06 Dec 2021
Location
Huddersfield
Department
Bar & Waiting Staff
Pub:
Bobbin Mill
Advertising Start Date
06 Dec 2021
Location
Chorley
Department
Line Chef
Pub:
Grape & Olive
Advertising Start Date
06 Dec 2021
Location
Swansea
Department
Kitchen Assistant
Pub:
Lockkeeper
Advertising Start Date
06 Dec 2021
Location
Worksop
Department
Head Chef
Advertising Start Date
06 Dec 2021
Location
Leeds
Department
Head Chef
Pub:
Old Buttercross
Advertising Start Date
06 Dec 2021
Location
Oakham
Department
Line Chef
Pub:
Old Buttercross
Advertising Start Date
06 Dec 2021
Location
Oakham
Department
Kitchen Assistant
Pub:
Hollow Tree
Advertising Start Date
05 Dec 2021
Location
Bristol
Department
Second Chef